Our vision: Smart university assistances, which as dialogic AI indispensably enrich the university experience and work efficiency for both students and staff in daily operations
Interested? Watch the video and read about SMARTA or SMart-C.
How can a university ensure that AI tools are used reliably, pedagogically meaningfully, and consistently — even by staff without prompt expertise? This question was at the heart of a paper presented by researchers from Trainings-Online GmbH and TH OWL at the 18th international EDULearn Conference in July 2026 in Palma.
The paper “Prompt Governance in Higher Education: Curated Prompt Libraries for Reliable AI Assistance” introduces a curated prompt library as a governance approach — directly integrated into a campus management system. Rather than leaving AI usage to chance, universities can centrally manage prompts, control target audiences, and monitor usage.
The system distinguishes five prompt types: from freely editable prompts to database-based queries to agent-driven workflows that autonomously conduct literature searches in external databases. Embedded in a campus chat assistant, the system identifies the user’s intent and automatically selects suitable prompts — including contextual enrichment from module handbooks and course schedules.
The approach demonstrates: reliable AI in higher education does not require complex infrastructure — it requires smart integration into existing systems like TraiNex.

The EU requirements for “Trustworthy AI” emphasize high-quality data, compliance with legal regulations in data processing and storage, system control, and ensuring AI serves the well-being of users.
An AI system architecture for universities should integrate these principles from the outset.
It can be achieved through an algorithmic framework that embeds trust as a fundamental design element—a ‘trust-driven architecture’.
We propose the following architecture and align our development with it, as it combines user-friendliness on one hand and control/governance on the other.